Deskless workers make up 80% of the global workforce, yet they remain the most overlooked when it comes to recognition, engagement, and total rewards strategies. Unlike their corporate counterparts, frontline employees in manufacturing plants, logistics, construction, and retail often lack access to HR systems, email, or digital communication channels, making traditional recognition and engagement methods ineffective. Without proper acknowledgment, these workers experience higher burnout, lower morale, and increased turnover, all of which impact productivity and business success.

Investing in tailored recognition and rewards strategies for deskless employees is not just a moral imperative—it’s a business necessity. Organizations that implement real-time, accessible, and inclusive recognition programs see higher retention, improved safety performance, and stronger engagement. Modern trends in workforce engagement, including mobile-first recognition platforms, peer-to-peer acknowledgment, and real-time feedback, are proving to be game changers in industries where employees are spread across locations and shifts.

Learn how leading organizations are tackling the engagement and retention challenges of deskless workers. Discover the latest innovations in frontline recognition, explore strategies to personalize rewards for distributed teams, and learn how technology is bridging the gap between corporate HR and field-based employees.

Discussion points

Discover how AI and automation can speed up recruitment while ensuring a candidate experience that feels personal and engaging
Find low-hanging fruit for quick wins in inefficient hiring processes
Learn how talent acquisition teams can shift from administrative work to strategic relationship-building
Explore real-world examples of companies using AI and automation to enhance, not replace, human interactions in hiring
Gain insights into how to prepare your organization, train hiring managers, and ensure a smooth transition to AI-driven recruitment
Identify where AI and automation can enhance or hinder candidate personalisation

Panelists

Kent Frederiksen, Vice President, Rewards at The LEGO Group
Krystal Hindle, Head of Customer Success at Achievers
Arturo Arteaga, Vice President, Total Rewards Experience at VCA Animal Hospitals
Véronique Sauvé, Senior Manager, Employee Travel and Recognition at Air Canada
Jonathon Frampton, SVP Total Rewards and HR Business at Baylor Scott & White Health
(Moderated by): Shane Kemp, COO & Co-Founder at HR Leaders